Director Ambulatory Services - #1414908

Position Summary: Responsible for planning, implementing, and evaluating processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes.Ensures that regulatory requirements and standards, policies and procedures are communicated to staff and integrated into practice.Collaborates with other members of the healthcare team to plan, implement and monitor clinical activities within assigned service area. Monitors activities for and ensures compliance with laws and government regulations.

Essential Functions and Responsibilities:

• Assures quality and appropriateness of care in assigned service area.Communicates approved performance improvement initiatives, goals and trended report findings to staff to ensure understanding and compliance.Uses processes and metrics to measure/manage assigned unit compliance.
• Promotes multidisciplinary collaboration on patient care and related issues and conducts regularly scheduled meetings with staff.
• Provides input into review/revision of staff development and competency maintenance programs/plans.Responsible for timely execution of approved plans and for documenting results.Supports professional growth and development of subordinate staff by coordinating schedules for attendance at conferences, committee meetings.Seeks opportunities to enhance staff competence and professional growth through mentoring.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and reports and provides feedback to impacted parties.Monitors level of patient, staff and physician satisfaction via administration/review of surveys, conducting interviews and formal/informal rounds.
• In conformance with established Human Resource policies, interviews, selects, evaluates, counsels, disciplines and with approval, terminates subordinate personnel.Reviews recruitment and retention data to identify trends in performance and develops corrective action plans as required.Participates in recruitment activities as requested.
• In collaboration with other healthcare team members, participates in review and revision of policies, procedures and standards related to assigned service area.
• Ensures functions, policies, and operations comply with regulations governing the hospital and health care delivery and rules of regulating and accrediting bodies.Monitors operations of the assigned departments, programs, and sections, and proposes changes when indicated.
• Performs other duties as required or requested.
  
  

Required:

• Bachelor’s degree
• Three years of hospital management experience
  
  

Preferred:

• Master’s degree in business administration or health care administration
  
  

Additional Information

• Schedule: Full-time
• Requisition ID: 25004132
• Daily Work Times: 8:00am-4:30pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: Yes