Customer Support Specialist - #625452

Nexthermal Corporation


Date: May 14, 2022
City: Battle Creek, MI
Salary: $40,000 / year
Contract type: Full time
Nexthermal Corporation

Customer Support Specialist
Nexthermal Corporation, an innovative leader in the Industrial Electric Heater Industry, is seeking a candidate for our Customer Support Specialist role. This is a great opportunity for a recent college graduate or seasoned Inside Sales representative to join a company that has good growth opportunities with a career path. If you meet the qualifications and experience, please submit your resume today.


Successful candidates should have the following skills:



  • Good technical aptitude (Math, Ability to read product drawings and understanding of dimensional tolerances)

  • The ability to effectively multi-task and handle shifting priorities.

  • Familiarity with manufacturing environments is beneficial.

  • Excitement towards problem solving within various customers.

  • Strong customer focus / strong internal drive to meet goals.

  • International experience is a plus.

  • Bachelor’s in business related field OR 3+ years Inside Sales experience


Job Responsibilities:



  • Assisting current customers and onboarding new customers

  • Providing quotations

  • Order processing

  • Technical assistance for product recommendation as needed

  • Support outside sales team

  • Communication with Engineering, QC, and Shipping department

  • Research of target markets as needed


Benefits Include:



  • Assisting current customers and onboarding new customers

  • Providing quotations

  • Order processing

  • Technical assistance for product recommendation as needed

  • Support outside sales team

  • Communication with Engineering, QC, and Shipping department

  • Research of target markets as needed



Job Type: Full-time, Mon. – Fri., 8-5pm


Pay: $40,000 / yr + Bonus

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