Coach II - #1334877
Benchmark Electronics, Inc
Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.
Summary:
The Coach position trains coworkers and monitors progress to defined training plans. Performs production work to maintain skill sets as required
- High School Diploma or equivalent; 3+ years of electronics manufacturing experience
- Minimum of 1+ year of work in area of coaching; Coach senior/complex production roles (i.e. machines repair)
- Monitor, track, and schedule training with new coworkers
- Complete training check lists, including re-certifications
- Review training progress with trainee and provide feedback (weekly); adjust training plan as needed
- Provide production supervisor with documented training status updates (weekly)
- Review documentation in PFS for accuracy, quality compliance and updates
- Work with supervisors and engineers to continuously improve the quality of the production training process
- Inspect trainees work with sampling size based on competency of trainee. Trainer can reduce sampling as the trainee demonstrates proficiency, knowledge, and competency of work.
- Cross train coworkers in various manufacturing operations as need to meet production goals
- Perform operator duties defined in job specific role overview when not training
- Lead by example by supporting Benchmark Core Values, policy, and objectives
- Excellent written and verbal communication skills
- Effective interpersonal skills
- Effective multitasking skills and the ability to take on additional responsibilities as required
- Effective organization and prioritization skills
- Demonstrate high attention to detail
- Ability to work with diverse groups
- Demonstrates discretion, confidentiality, independent judgment and professionalism.
- Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
- Understanding of and ability to use continuous improvement tools.
- Strong customer service and client focus
- Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software
- Ability to read, understand, and train others in process instructions, schematic drawings, and manufacturing routings
- Capable and willing to cross train in a secondary area and to work overtime as needed
- Demonstrate discretion, confidentiality and professionalism when representing the company
- Ability to support a 24/7 global business operation as required, including shift and site flexing
- Demonstrate strong component/part recognition skills
- Ability to work overtime when needed
- Ability to work with and train diverse groups
- Demonstrate full competence in assembly cycle time and quality; Ability to train to that level without the assistance of leadership or technical support
- Possess certification and/or completed Coach Certification Checklist
- Must successfully complete the BEI “Train the Trainer” class
- Mentor other coaches
- Capable of backing up team leaders
- All employees are responsible for the Quality of their work to ensure BEI meets or exceeds Customer Satisfaction.
Education: High School Diploma or equivalent
Geographical Location: Minnesota: Rochester
Physical Location: Rochester, MN
Shift: Shift 4
Work Schedule: F-Su 0600-1800
Full Time
Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at [email protected] .
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