Customer Service Representative - #1400214

The Harr Motor Group


Date: 1 week ago
City: Worcester, MA
Salary: $17 - $19 per hour
Contract type: Full time
Customer Care Representative | Harr Motor Group

Worcester, MA | $17-$19/hr + Bonus Pay | $500 Sign-On Bonus

Are you a people person who thrives in a fast-paced environment?

Do you speak English & Spanish (Preferred) and love helping customers?

Looking for a career with great benefits & growth opportunities?

If so, Harr Motor Group wants to hear from you!

Why You’ll Love This Job:

Earn Competitive Pay: $17-$19/hour + bonus opportunities!

Get Rewarded: $500 sign-on bonus after 120 days

Enjoy Work-Life Balance: Paid time off (PTO), holidays, 2 weeks of vacation to start

Comprehensive Benefits: Health, dental, vision, 401(k) & childcare reimbursement (up to $100/week!)

Career Growth: Scholarships for employees' children & advancement opportunities

About the Role:

As a Customer Care Representative, you’ll be the first point of contact for our customers, helping them with inquiries, scheduling appointments, and guiding them through their automotive journey. You’ll play a key role in generating leads, ensuring top-tier customer service, and driving company growth.

Your Day-to-Day:

Answer inbound calls & emails professionally

Identify customer needs & provide tailored solutions

Schedule service & sales appointments (15+ follow-ups per hour)

Respond to internet leads

Collaborate with Sales & Service teams to ensure customer satisfaction

Maintain detailed records in the CRM system

What We’re Looking For:

Bilingual (Spanish & English) - Highly Preferred!

Customer service experience & a passion for helping people

Strong communication & problem-solving skills

Ability to stay calm, positive & professional under pressure

CRM Experience (preferred, But Not Required)

Flexibility to work weekends & holidays as needed

About Harr Motor Group

Harr Motor Group has been a trusted name in Worcester, MA for 80+ years. We take pride in providing exceptional service & high-quality vehicles while creating a supportive, inclusive workplace where employees grow & succeed.

We value diversity & are an equal-opportunity employer.

Ready to Join Our Team? Apply Today!

Click Apply Now to start your journey with Harr Motor Group!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Crew - Lunch Shift

The Wendy's Company, Worcester, MA
4 days ago
WHY WENDY’S? As a Crew Member at Wendy’s, you’re part of the family from Day 1. We get you. We got you. Here’s what you can expect as a Crew Member on our team: Perks - FREE MEALS while you’re working, 401(k) and employee assistance program for all employees. Plus PTO and healthcare benefits for qualifying employees Career Growth -...

Paralegal

National LGBTQ+ Bar Association, Worcester, MA
1 week ago
Our client is seeking a detail-oriented and proactive Paralegal to support our real estate transactions team. In this role, you’ll be instrumental in managing the full lifecycle of both commercial and residential mortgage closings—from preparing documentation and coordinating third-party services to ensuring compliance and accuracy throughout the process. Key Responsibilities Conduct property and record searches using Registry of Deeds and...

Provider Appeals Coordinator - Hybrid/Remote

Fallon Health, Worcester, MA
2 weeks ago
Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences,...