Coffee Shop Attendant - #1402676

Westin Virginia Beach Town Center is looking for someone who loves to provide excellent customer service.

This person will make coffee for customers and sell items in our Market Place.

The Coffee Shop Attendant is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities

• Providing personalized service to all guests.
• Setting up and maintaining the Coffee Shop service area in an attractive abundant looking, organized, clean and standardized presentation.
• Taking inventory of food, beverages, and supplies needed for each day.
• Ordering or purchasing food supplies
• Preparing foods such as fresh fruit, coffee, and juices from concentrates.
• Stocking coffee, juice and milk machines or dispensers.
• Setting up serving dishes/trays, utensils, cups, and other paper products.
• Setting out/arranging cold food such as sweet rolls, muffins, and cereal for purchase.
• Clearing and cleaning tables as they are vacated
• Wiping up spills.
• Removing trash.
• Restocking food products and supplies as needed.
• Washing serving equipment and returning it to storage
• Returning reusable food supplies to storage.
• Listening and responding to guests’ requests or complaints
• Must be aware and practice all emergency and safety procedures.
  
  

Requirements

• High School Graduate or General Education Degree (GED): or Work Equivalent preferred
• Prior Food Service experience required
• Must be able to navigate computer systems applicable to the position