Senior Product Operations Manager - #1403424
Skydio
Date: 6 days ago
City: San Mateo, CA
Salary:
$131,000
-
$160,000
per year
Contract type: Full time

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About The Role
The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers. As a Senior Product Operations Manager, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities. You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global and domestic markets. The ideal candidate approaches things with a technical mindset, but leverages strong interpersonal skills to work across domains to drive process and organization improvements while getting short term projects across the line.
Location
This position is based onsite 5 days/week at our HQ in San Mateo, CA.
Work Authorization
We welcome every qualified candidate who is eligible to work in the United States to apply. However, at this time, Skydio does not currently offer employment-based work permits or visa sponsorship for this role.
How You'll Make An Impact
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/
About The Role
The Product Operations team is the connective tissue between Skydio’s engineering and product development teams and the teams who connect with our customers. As a Senior Product Operations Manager, you will play a key role on Skydio’s Product team across a broad range of strategic and operational responsibilities. You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global and domestic markets. The ideal candidate approaches things with a technical mindset, but leverages strong interpersonal skills to work across domains to drive process and organization improvements while getting short term projects across the line.
Location
This position is based onsite 5 days/week at our HQ in San Mateo, CA.
Work Authorization
We welcome every qualified candidate who is eligible to work in the United States to apply. However, at this time, Skydio does not currently offer employment-based work permits or visa sponsorship for this role.
How You'll Make An Impact
- Own the rollout of major feature releases and new product launches
- Manage multiple streams of work, tracking the features needed to enable new markets
- Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap
- Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
- Contribute to Skydio’s Voice of the Customer report with emerging trends and developments
- 3+ years of proven success in a similar role, driving successful operational programs within product development and/or customer success organizations at a high-growth company
- Specific experience with product development
- Detail-oriented with exceptional written and oral communication skills
- Experience with data visualization, dashboard creation, and SQL
- Highly motivated and highly curious, with an eagerness to learn and grow
- Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)
- Drone/UAV experience and/or a passion for drones
- Experience launching hardware products
- Technical degree or background
- Compensation for certain positions may vary based on the position’s location.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/
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