Health Coach - #1405168

Description

Pay Transparency: $30 - $45/hour

Role And Responsibilities

The Health Coach is responsible for carrying out Active Wellness’s commitment to serve members with full commitment and attention as healers, and to deliver on Active Wellness’s commitment to build healthy communities through our core values of authenticity, teamwork, innovation, versatility, and excellence. The Health Coach will work with a team, including medical providers, to plan the best course of action to help patients achieve their health goals. The Health Coach will be one of the first points of contact when patients are referred from physicians into the Activate Program and will continue to be the primary point of contact for members throughout their experience in the Activate Program. The Health Coach will work individually with members to support them in developing a plan to improve their health based on the prescription for exercise, nutrition, wellness education, and technology that the physician has prescribed. As part of this process, the Health Coach will help onboard members to exercise equipment available in the Activate program, and technologies like Welld that are available to assist the member in meeting health goals by tracking their progress and results. The Health Coach will provide on-going support, guidance, and outreach to patients in the Activate Program and continue to communicate progress back to the allied health care team through established communication platforms and team meetings.

Specific Responsibilities

Essential Functions

• The Health Coach services as the primary point of contact for sharing member information and progress with physicians and other medical staff.
• Facilitate sessions with clients in person, via phone, and through email
• Help patients, members and prospects onboard applicable health technology (both software and hardware)
• Identify behavior and habit changes to help patients transform their lives
• Provide motivation, guidance, support, and encouragement
• Work one-on-one with clients to establish a personalized wellness plan to improve health metrics
• Identify short-term and long-term exercise, nutrition, and weight management goals
• Assist clients in making behavior changes and providing on-going follow up
• Track improvements in health behaviors and biometric measurements using provided technology platforms
• Facilitate educational workshops, presentations, screenings, events, health campaigns, etc.
• Comfortable presenting in front of groups of people
• Able to motivate individuals toward making health improvements
• Evaluate new or existing programs and make specific recommendations for the most effective programs based on the specific needs, interests, and demographics of the member
• Maintain communication and relationships with leaders and other health care providers in the community
• Adhere to all Active Wellness and client policies and procedure
• Attends applicable staff meetings and training
• General technical support for specific digital health technology used by the facility
• Administer emergency care to members and guests in need of assistance
• Work as a TEAM with all other departments
• Other duties and responsibilities as assigned by supervisor
  
  

Qualifications

Qualifications and Education Requirements

• Preferred Associates or BS in Business, Kinesiology, Psychology, Nutrition or Exercise Science and/or equivalent combination of education and experience.
• Nationally recognized personal training certification (i.e. ACE, AFAA, NASM, NESTA, ISSA)
• Nutrition or Life Coaching course training.
• 3-5 years of experience delivering nutrition, fitness and/or coaching programs to both individuals and groups in health and fitness settings.
• Passionate about helping people achieve safe and realistic weight loss goals.
• Strong communication skills in both group and individual interactions, with emphasis on mentorship, encouragement, empathy, honesty, patience and action, even with those who have challenging personalities.
• Confident and comfortable speaking in front of a group.
• Engaging, personable, enthusiastic and relentless about helping clients reach their goals.
• Ability to create fun and meaningful group dynamics.
• Ability to hold clients accountable and have difficult conversations.
• Ability to create a space for clients to be open and comfortable in one-on-one interactions.
• Able to motivate clients toward consistent participation.
• Must be detail oriented, organized and highly responsive with a commitment to customer service
• Strong verbal communication skills
• Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry
• AED/CPR/First Aid Certified
• National Personal Training Certification(s) required (see approved Certification, Licenses and Permits list) as well as modality specific certifications as required by role (if applicable)
• Proof of citizenship or legal status
• Physical and Working Conditions
• Ability to take the responsibility for the health and safety of others
• Ability to stand for several hours in a same shift; ability to lift 25 lbs
• Fitness club environment
• Must follow OSHA and Active Wellness safety standards