Director Pricing & Administration - #1407829

About Us

Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.

Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

Learn more at spanalaska.com.

About The Role

The Director of Pricing & Administration position is responsible for the development of pricing strategies for revenue retention and growth and strategy and oversight of the Pricing, Rating, Invoicing, and Database processes. The Director of Pricing and Administration provides ownership in purchased transportation for ocean and beyond. Additionally, this position ensures all invoicing is accurate through auditing and supports sales and collections with invoicing requirements and processing. The primary functions of this position is to maintain an efficient, cost effective, and professional Pricing, Rating, and Invoicing departments while ensuring positive customer service and employee relations.

What you’ll do:

• Train and manage Rates and Logistic staff with their respective managers, in areas such as:
• Rates freight bills
• Provides quotes for customers in timely fashion
• Audits Invoices
• Tariffs
• Analyzing land costs
• Reporting
• Customer Service
• Research claims for shortages and overages
• Research accounts receivable issues
• Data entry
• Reviews and approves purchased transportation invoices
• Timecards
• Assist Rates and Administration staff in all areas of responsibilities
• Assist customers (over phone and face-to-face) regarding rates, special requests, researching problems in a polite, professional, and timely manner
• Communicate and enforce company policies
• Process paperwork and reports in an accurate and timely manner
• Research competition and market trends
• Special projects as requested
• Coordinate and hold regular meetings with Rates and Administration staff regarding company updates, customer service and/or safety issues
• Assist coworkers and other departments as requested
• Negotiate ocean, inland and beyond rates
• Manage ocean and customer contracts
• Develop effective tools to support departmental needs
• Other duties as assigned
  
  

Supervision/Management:

• Position directs managers who lead Rates, Pricing, Invoicing, and Database staff and will be responsible for and participate in:
• Recruitment
• Termination
• Performance Management
• Scheduling
• Approval of Time Off
• Time Management
• Training
• Corrective Actions
• Observation s and Feedback
  
  

You have these skills:

• Active Listening (English)
• Speaking (English)
• Writing Comprehension (English)
• Reading Comprehension (English)
• Complex Problem Solving
• Prioritizing
• Organization
• Time Management
• Attention to Details
• Social Perceptiveness
• Management of Personnel Resources
• Learning Strategies
• Instructing
• Multi-Line Phone System
• Critical Thinking
• Computer
• General Office Operations
• Judgment and Decision Making
• Mathematics
  
  

And these qualifications:

• High School diploma (or equivalent) required
• Higher education or vocational training, specific to transportation, preferred
• Requires 10 or more years of experience in the transportation or freight industry
• Requires previous management experience
• Any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position
  
  

Special Certifications/Licenses:

• Position requires no special certification/license
  
  

Physical Requirements:

• Ability to sit at a desk and/or in front of a computer for an extended period of time
• Ability to work in a warehouse environment where exposure to the elements and exhaust fumes are likely
  
  

The salary range is posted for this position in Washington. The salary offered will depend upon qualifications and other operational considerations.

Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death, and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits.

At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#SAT