Patient Services Specialist-Atrium Health Concord Endocrinology - #1408009
Atrium Health
Date: 3 weeks ago
City: Concord, NC
Contract type: Full time

Overview
Job Summary
Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Atrium Health team member to deliver a world-class patient experience every person, every encounter, every time.
Essential Functions
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience And Certifications
High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.
Job Summary
Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Atrium Health team member to deliver a world-class patient experience every person, every encounter, every time.
Essential Functions
- Exemplify caring and compassionate customer service to create an excellent patient experience
- Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
- Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
- Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
- Encourages patient utilization of front-end technology during the registration process
- Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
- Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
- Monitors inventory and stock medications, narcotics, and emergency medications/equipment
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience And Certifications
High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Comptroller
Cabarrus Rowan Community Health Centers Inc.,
Concord, NC
1 week ago
Title: Comptroller Department: Finance Status: Exempt Position Classification/Category: Administration Level: N/A Location: McGill Hourly Pay Range Reports To: Chief Financial Officer Direct Reports: N/A Summary of Position The Comptroller will function primarily in the area of grants. This entails making sure the needs of the organization are met through the grant budgeting process, grant reporting to respective entities, expenditure tracking...

Installer Helper
Renuity,
Concord, NC
$18
-
$19.5
per hour
1 week ago
- Up to $18-$19.50 /hr Closet America , a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom...

RN AH Cabarrus PreOp Holding FT Days 5:30 a - 2 p
Atrium Health,
Concord, NC
2 weeks ago
Overview Atrium Health Cabarrus is a regional 457-bed, not-for-profit hospital in Concord, NC. More than 4,200 hospital employees provide services through an extensive inpatient and outpatient network, including Jeff Gordon Children's Center, Hayes Family Center and Batte Cancer Center, part of Atrium Health Levine Cancer Institute. Atrium Health Cabarrus has 17 Operating Rooms. We perform approximately 1050 cases per month....
