Patient Account Representative Tulip - #1408585
Prevea Health
Date: 3 weeks ago
City: Green Bay, WI
Contract type: Full time

JOB REQUIREMENTS: Back Patient Account Representative- Tulip Lane
#25-087 Green Bay, Wisconsin, United States Apply Apply for this job
now! Apply Location Tulip Lane-023 Description Patient Account
Representative Come work where we specialize in you! We have nearly
2,000 reasons for you to consider a career with Prevea Health-they\'re
our employees. We\'re an organization that values kindness,
responsibility, inclusivity, wellness and inspiration. At Prevea, we
provide continuous education, training and support so every member of
the team contributes to our success. Together we are the best place to
get care and the best place to give care. Job Summary To work directly
with patients who have outstanding balances with the Clinic and are
unable to make payment in full on services not covered by their
insurance company. To make arrangements with patients on payment
schedules within the guidelines of the Clinic\'s credit policy. Counsel
patients on financial arrangements to the best of the abilities of the
Clinic, as well as maintain satisfying personal relations with our
patients. What you will do Counsel patients on financial arrangements
according to clinic collection policy. Set up payment arrangement plans
by making patient phone calls. Work with patients with outstanding
self-pay balances. Communicate with other departments of the Business
Office regarding patient accounts. Able to work flexible working
Schedule. Other Miscellaneous DutiesExperience Qualifications Collection
experience Preferred Prior medical experience helpful. Preferred Skills
and Abilities The ability to work with patients in a courteous and
professional manner and always upholding our professional image in very
difficult situations Positive attitude in dealing with people in adverse
situations Ability to work in a fast paced environment Ability to work
tactfully with patients, physicians, insurance companies, and
co-workers. Excellent communication skills with the patients and fellow
employees to maintain the quality of work needed for the department.
Knowledge of credit policy and billing procedures. Computer knowledge
preferred. Ability to communicate in Spanish preferred Physical Demands
Sit - Constantly Stand - Rarely Walk - Rarely Bend (Neck) - Occasionally
Gross Manipulation (Hands/Arms) - Rarely Squat - Rarely Twist/Turn
(Neck) - Occasionally Twist/Turn(Waist) - Rarely Lift/Carry 0-10 lbs. -
Frequently Lift/Carry 11-25 lbs. - Rarely Lift/Carry 26-35 lbs. - Rarely
Push/Pull up to 10 lbs. - Rarely Push/Pull 11-25 lbs. - Rarely Push/Pull
26-35 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below
shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly
Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation
(Hands/Arms) - Occasionally Working Conditions Noise -\... For full info
follow application link. Prevea is an Equal Employment
Opportunity/Affirmative Action employer \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0ABC1EA9BD6C46BF
#25-087 Green Bay, Wisconsin, United States Apply Apply for this job
now! Apply Location Tulip Lane-023 Description Patient Account
Representative Come work where we specialize in you! We have nearly
2,000 reasons for you to consider a career with Prevea Health-they\'re
our employees. We\'re an organization that values kindness,
responsibility, inclusivity, wellness and inspiration. At Prevea, we
provide continuous education, training and support so every member of
the team contributes to our success. Together we are the best place to
get care and the best place to give care. Job Summary To work directly
with patients who have outstanding balances with the Clinic and are
unable to make payment in full on services not covered by their
insurance company. To make arrangements with patients on payment
schedules within the guidelines of the Clinic\'s credit policy. Counsel
patients on financial arrangements to the best of the abilities of the
Clinic, as well as maintain satisfying personal relations with our
patients. What you will do Counsel patients on financial arrangements
according to clinic collection policy. Set up payment arrangement plans
by making patient phone calls. Work with patients with outstanding
self-pay balances. Communicate with other departments of the Business
Office regarding patient accounts. Able to work flexible working
Schedule. Other Miscellaneous DutiesExperience Qualifications Collection
experience Preferred Prior medical experience helpful. Preferred Skills
and Abilities The ability to work with patients in a courteous and
professional manner and always upholding our professional image in very
difficult situations Positive attitude in dealing with people in adverse
situations Ability to work in a fast paced environment Ability to work
tactfully with patients, physicians, insurance companies, and
co-workers. Excellent communication skills with the patients and fellow
employees to maintain the quality of work needed for the department.
Knowledge of credit policy and billing procedures. Computer knowledge
preferred. Ability to communicate in Spanish preferred Physical Demands
Sit - Constantly Stand - Rarely Walk - Rarely Bend (Neck) - Occasionally
Gross Manipulation (Hands/Arms) - Rarely Squat - Rarely Twist/Turn
(Neck) - Occasionally Twist/Turn(Waist) - Rarely Lift/Carry 0-10 lbs. -
Frequently Lift/Carry 11-25 lbs. - Rarely Lift/Carry 26-35 lbs. - Rarely
Push/Pull up to 10 lbs. - Rarely Push/Pull 11-25 lbs. - Rarely Push/Pull
26-35 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below
shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly
Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation
(Hands/Arms) - Occasionally Working Conditions Noise -\... For full info
follow application link. Prevea is an Equal Employment
Opportunity/Affirmative Action employer \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0ABC1EA9BD6C46BF
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