Human Resources Professional - #1408691

Our client, a leading organization in the healthcare industry, is seeking a Human Resources Professional to join their team. As a Human Resources Professional, you will be part of the Employee Care team supporting client employees and management. The ideal candidate will have excellent customer service skills, strong problem-solving abilities, and a keen attention to detail which will align successfully in the organization.

Job Title: Human Resources Professional

Location: Alpharetta, GA (Hybrid)

What's the Job?

• Serve as the first point of contact for HR inquiries, ensuring responses are delivered with integrity and confidentiality.
• Address and resolve employee questions through the Employee Care General Queue, providing navigation support for HR systems.
• Create comprehensive case documentation and ensure thorough follow-up to guarantee complete resolution of inquiries.
• Utilize critical analysis and problem-solving skills to address issues before escalating to other departments.
• Communicate effectively with employees and people leaders, both verbally and in writing, to foster a positive employee experience.
  
  
  

What's Needed?

• Experience in case management, Workday, ADP, or shared services.
• Strong customer service orientation with the ability to manage complex inquiries.
• Outstanding communication skills, both written and verbal.
• Proficiency in HR systems and technology.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
  
  
  

What's in it for me?

• Opportunity to enhance your HR skills in a dynamic and supportive environment.
• Gain experience working with a diverse range of employees and stakeholders.
• Contribute to improving employee care service delivery.
• Work in a hybrid setting, allowing for flexibility in your work schedule.
• Join a team dedicated to providing exceptional HR support and a positive employee experience.
  
  
  

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay
  
  
  

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.