Fraud Analyst - #1411840

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Description

Reporting to the Senior Fraud Manager, you will help maintain and manage an analytics and incident-based security analysis program focused on organized fraud, cheating and account security within the EA Player Security team. Your responsibilities will include leveraging analytical skills to identify trends and insights. Proficiency in Structured Query Language (SQL) is essential for data manipulation and analysis while helping to maintain reporting for the program and team. You’ll help coordinate engineering efforts, create requirements and track success. We seek a candidate with a unique combination of security and analytical expertise, attention to detail, and collaborative communication team experience .

Responsibilities

• Conduct in-depth research and analytics by leveraging complex SQL queries to extract valuable insights. Use these insights to provide data-driven recommendations for continuous improvement.
• Help gather and document requirements, suggest internal prioritization, manage ticket progress, and conduct validation tested as needed.
• Collaborate with internal partners to represent as central security and support recommend improvement opportunities.
• Work with Product and Engineering to manage feature engineering tickets and investigation as needed
• Monitor health of main player security metrics, research further for important anomalies detected, and coordinate policy and modeling support.
• Support visualization dashboards and associated data aggregation.
  
  

Qualifications

• 3+ years of analytics experience required
• 1+ years of project management skills preferred
• Intermediate to advanced experience in Structured Query Language (SQL)
• Experienced with JIRA/JAAS, and MS Products
• Experience in requirement documentation, high level communication and collaborative partnership building a plus
• You have an eye for detail
• Be able to speak easily in front of small and medium sized groups
• Be proficient in Microsoft Excel
• Knowledge of payment fraud and account security practices
• Bachelor's degree in analytics related field or equivalent professional experience .
  
  

Bonus

• Knowledge of account security and gaming industry
  
  

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.