Business Systems Analyst - 2299272 - #1414072

Business Systems Analyst - 2299272

EMPLOYER: United HealthCare Services, Inc.

JOB TITLE: Business Systems Analyst

LOCATION: 1 Health Drive, Eden Prairie, MN 55344 (Telecommuting available from anywhere in the U.S.)

DUTIES: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Duties include: Serve as the liaison between IT and business end-users; Play a key role in implementation, supporting and troubleshooting business-critical projects and processes as in member and provider notices and provider payment materials; Organize, facilitate, and assist in leading meetings with all involved teams (business units, development and technical teams, and external vendors to define and distribute requirements; Run and coordinate one-to-one testing activities with each team as well as end-to-end testing for entire business process, obtain sign-off approval, provide post-deployment support and troubleshooting; Analyze and understand business processes, capture and coordinate enhancement and change requests from internal departments relative to Medicaid Management Information System (MMIS); Participate in the design and development of system enhancements critical to project implementation, proper execution of departmental needs and operational performance alignment; Facilitate and document requirements for public facing web applications; Actively work with development and technical teams, UA/UX specialist, business units throughout the project cycle, including testing and UAT activities. Work with internal business units on creating and maintaining supporting documentation; Play the role of primary specialist of system configuration and troubleshooting related to notices and payment documents generation process; Work with internal departments to gather requirements, create/update configurations in MMIS system. Actively work on troubleshooting and submitting requests to development team for system enhancements and bug fixes; Work with stakeholders from internal business units on analyzing their business processes along with the opportunities for system enhancements; Perform gap analysis, process mappings; Participate in root-cause failure analysis, drive resolution, and clarify problem and/or opportunity statements; Participate in business and technical requirements reviews, user acceptance testing, training, and deployment activities; Create a user acceptance test (UAT) scripts/scenarios, lead business units in the execution and tracking of UAT, and report back to development team and stakeholder’s outcome of the UAT. Telecommuting available from anywhere in the U.S.

REQUIREMENTS: Employer will accept a Master’s degree in Business Administration, Information Systems, Healthcare Administration or a related field and two (2) years of experience in the job offered or a related business systems occupation. Position requires two (2) years of experience in the following:

• Implementation of new software technologies/features involving large scale projects and complex workflows.
• Core project management including gathering requirements, estimating, planning, delivering and prioritizing multiple initiatives.
• Agile SDLC & PMLC, and Waterfall;
• Gathering of detailed business, functional and non-functional requirements.
• Relationship management and facilitation skills with stakeholders, vendors, and senior leaders.
• Testing methodologies including end-to-end testing, User Acceptance Testing, functional testing.
• Confluence pages, workflow diagrams.
• Addressing support tickets.
  
  

RATE OF PAY: $127,712 - $131,500 / per year

Please apply via careers.uhg.com and search for job #2299272

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.