Operations Manager (Part Time) - Middletown/ Shrewsbury - #1400124

Benefits:

• IRA
• Tuition Discounts
• Aflac & Life insurance
• Sick and Earned Time Off
• Training & development
  
  
  

We are currently seeking an enthusiastic and motivated individual to join our team as a Part-Time Operations Manager (OM) for our Head Over Heels (HOH) locations in Middletown and Shrewsbury

This dynamic, people-centered position is perfect for someone who thrives in fast-paced, kid-focused environments and is passionate about creating a fun, welcoming, and organized atmosphere for families and staff. As the on-site leader, the OM is a vital part of ensuring smooth daily operations and setting the tone for the gym’s culture and energy.

Position Type: Part-Time (Approx. 4.5 hours per day- Evenings/Saturday Mornings)

Compensation: Based on experience

Key Responsibilities:

Lobby & Culture Leadership

• Serve as the primary greeter in the lobby, ensuring each family and child feels welcome, safe, and excited to be at the gym.
• Make daily announcements to promote events, activities, and schedule updates.
• Build strong relationships with families and foster a sense of community.
• Act as the face of the facility and uphold HOH's core values.
  
  
  

Operational Oversight

• Manage day-to-day facility operations including opening/closing procedures, cleanliness, class flow, and lobby/front desk coordination.
• Collaborate with department leads to optimize space usage and schedules.
• Ensure the facility maintains brand standards in appearance and functionality.
  
  
  

Team Leadership & Culture

• Support department team leads and assist with maintaining a positive, accountable, and collaborative team culture.
• Proactively address team morale, communication, and performance.
  
  
  

Compliance & Safety

• Enforce policies related to safety, child protection, and customer service.
• Conduct regular walkthroughs and audits to maintain high operational standards.
  
  
  

Qualifications:

• 3+ years of experience in management, retail, hospitality, customer service, or youth/family programming.
• Strong interpersonal and communication skills.
• Highly organized and detail-oriented with the ability to manage time and tasks efficiently.
• Energetic and confident in engaging with children, families, and staff.
• Comfortable making announcements and leading in a public space.
• Must be 18 years or older and have access to reliable transportation.