Office Dispatcher - #1402810

Hire Our Heroes Veteran Job Board


Date: 1 week ago
City: Schenectady, NY
Contract type: Full time
Office Dispatcher – HVAC / Refrigeration / Commercial Kitchen Equipment

Location: 1000 Wedgewood Heights, Schenectady, NY 12306.

Full-Time | Monday–Friday

Are you the organized, detail-savvy multitasker every fast-paced team dreams of? Capital District Mechanical (CDM), a leading commercial HVAC and refrigeration service provider in Upstate New York, is hiring an Office Dispatcher who knows the industry and thrives in a high-energy environment.

We’re looking for someone who understands the flow of field service operations, speaks the language of HVAC/refrigeration pros, and can juggle schedules with finesse.

What You’ll Do

  • Coordinate daily schedules for field technicians across service areas
  • Dispatch service calls with efficiency and urgency
  • Communicate with customers to confirm appointments and service windows
  • Maintain accurate service logs, parts inventory, and job status updates
  • Support techs in the field by ordering parts and tracking job progress
  • Leverage your HVAC/R or kitchen equipment knowledge to streamline operations

Who You Are

  • Prior experience dispatching for HVAC, refrigeration, and/or commercial kitchen equipment service teams
  • Skilled in customer service and clear communication
  • Proficient with scheduling software (Quick books and intuit field service)
  • A problem-solver who keeps calm under pressure
  • Organized, dependable, and a true team player

Why You’ll Love Working At CDM

  • Competitive pay based on experience
  • Health insurance
  • Paid time off and holidays
  • 401(k) retirement plan
  • Supportive team culture and room to grow

Ready to Bring Order to the Chaos?

Be the heartbeat of our operation and help keep our techs rolling and our clients happy. Apply today and let’s get to work!

Send your resume to [email protected] or apply now!

recblid l3erympt02ydpt9a0pfi3iywqmza6q

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Smart Sheet Data Analyst- Part Time

Kelly Science, Engineering, Technology & Telecom, Schenectady, NY
17 hours ago
Put your career in motion with a great, new opportunity. Join the Kelly team as a Smartsheet Data Analyst to work at GE Vernova in Schenectady, NY. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be....

Team Lead

Jahnel Group, an Inc. 5000 company, Schenectady, NY
1 week ago
Jahnel Group's mission is to provide the absolute best environment for software creators to pursue their passion by connecting them with great clients doing meaningful work. We get to build some of the most complex and compelling applications for our clients located across the country. We're a fast-growing INC 5000 recognized company, yet we still work as a very close-knit...

Development Manager - Remote DFW

The Wolff Company, Schenectady, NY
2 weeks ago
Description The Development Manager is responsible managing all stages of development from approval of acquisition through construction and turn over to Asset Management. This includes assistance with initial due diligence, entitlement processing, and all discretionary governmental approvals and permits. An effective manager to work directly and cohesively with co-workers, consultants, and design team, while implementing the company’s vision and development...