Dental Equipment Repair Technician - #1403452

Smile America Partners....The Nation’s Largest In-School Dental Program

For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.

We are currently looking to hire a Dental Equipment Repair Technician located in our Farmington Hills, MI office.

Job Description

Responsible for assisting in clinical equipment activities to support the operation of patient care services for our Dental Field-Teams. This is accomplished by maintaining clinical equipment to manufacturer’s operational specifications through preventive maintenance and industry practices for trouble shooting and repair.

What We Offer

• Excellent Benefit Package: Health, Dental, Vision, 401k, PTO and Holiday pay
• No Weekends and Time Off in the Summer!
  
  

Duties And Responsibilities

• Inspect and test malfunctioning dental and related equipment following manufacturer’s specifications
• Disassemble malfunctioning equipment and remove, repair, and replace defective parts
• Perform preventive maintenance; cleaning, lubricate, adjust and calibrate equipment
• Explain and demonstrate correct operation and preventive maintenance of equipment to clinical staff
• Provide prompt technical support and troubleshoot various equipment issues with field teams at remote locations over the phone
• Plan and carry out work assignments while following prescribed regulations, directives, and other instructions, as required
• Study technical manuals and attend training sessions provided by equipment manufacturers to maintain current knowledge
• Test, evaluate and classify equipment to determine serviceability, condition, and disposition in accordance with regulations
• Research catalogs and repair part lists to locate sources for repair parts, requisitioning parts, and recording their receipt
• Contribute expertise to develop dental equipment maintenance standard operating procedures
• Package and promptly ship dental equipment to clinical teams
  
  

Qualifications

• Excellent interpersonal and communication skills
• Strong customer service skillset
• Proven analytical and problem-solving skills
• Strong attention to detail and ability to bring customer satisfaction to successful completion
• Time management skills
• Basic computer skills
• Mechanical aptitude
  
  

Physical Requirements

Ability to move and lift equipment of up to 70 lbs.

Who We Are

Smile America Partners is the nation's leading in-school dental program founded almost two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need. Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used, classrooms, auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise, obtained through years of experience bringing mobile dental care to schools, as well as through our highly qualified staff, enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile America Partners is currently active in 20 states and has ongoing strategic partnerships with over 8,000 school districts, including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country, our services are in great demand and we are always looking for caring, compassionate professionals to join our team and play their part in making a difference in the lives of today's underserved children.

Rewarding Work. Competitive Compensation. Smile America Partners.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.