Applications Administrator I (APPLI012934) - #1408407

Centennial Bank


Date: 1 day ago
City: Conway, AR
Contract type: Full time
This job was posted by https://www.arjoblink.arkansas.gov : For more

information, please see: https://www.arjoblink.arkansas.gov/jobs/4459019

**GENERAL DESCRIPTION OF POSITION**

The Applications Administrator I administers the technology and

workflows associated with the software applications. This position acts

as a liaison with designated departments, application vendors, training,

and other support staff to ensure the highest level of service and

availability in a fast-paced, constantly growing financial institution.

The Applications Administrator I is responsible for customization

requests, standardized user security, security groups, application

optimization, understanding and documenting the information and business

needs, and working with the IT department for the installation of

approved upgrades and maintaining and supporting the application

environment.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

1\. Provides specialized technical expertise and user support necessary

for day-to-day administration and maintenance of Retail, Lending,

Enterprise and Deposit Operations applications. This duty is performed

daily, about 25% of the time.

2\. Administer the security model based on functional responsibilities.

This duty is performed monthly, about 5% of the time.

3\. Proactively monitor applications, provide and advise on solutions

that prevent or minimize employee and customer impact. This duty is

performed daily, about 5% of the time.

4\. Work with the Information Security department to implement and

maintain standard security groups based on user job function. This duty

is performed annually, about 5% of the time.

5\. Provide production support including, but not limited to, workflow

management, researching and resolving system related issues, including

troubleshooting in a timely manner. This duty is performed annually,

about 5% of the time.

6\. Works with stakeholders to receive approval and implement changes.

This duty is performed daily, about 5% of the time.

7\. Complete work in a timely and accurate manner while providing

exceptional customer service. This duty is performed daily, about 5% of

the time.

8\. Regularly attend vendors user conference and actively participate in

user groups. This duty is performed as needed, about 5% of the time.

9\. Successfully complete vendor provided training. This duty is

performed daily, about 5% of the time.

10\. Work directly with functional departments to ensure system usage is

efficient and understand business needs. This duty is performed as

needed, about 5% of the time.

11\. Recommend system and process changes based on knowledge of

application capabilities and business needs. This duty is performed as

needed, about 5% of the time.

12\. Document and maintain all processes and procedures for assigned

applications. This duty is performed as needed, about 5% of the time.

13\. Act as backup for the computer operator as needed. This duty is

performed as needed, about 5% of the time.

14\. Provide assistance in the development and execution of test scripts

for major changes and releases. This duty is performed monthly, about 5%

of the time.

15\. Build and maintain relationships with vendor support and other

institutions using the same applications. This duty is performed daily,

about 10% of the time.

16\. The ability to work in a constant state of alertness and in a safe

manner. This duty is performed daily.

17\. Completes required BSA/AML training and other compliance training

as assigned. This duty is performed quarterly.

18\. Perform any other related duties as required or assigned.

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform

Each Essential Duty Mentioned Satisfactorily. The Requirements Listed

below are representative of the knowledge, skill, and/or ability

required.

**EDUCATION AND EXPERIENCE**

Knowledge of a specializ d field (however acquired), such as basic

accounting, computer, etc. Equivalent of four years in high school, plus

night, trade extension, or correspondence school specialized training,

equal to two years of college, plus 2 years related experience and/or

training, or equivalent combination of education and experience.

**COMMUNICATION SKILLS**

Ability to read a limited number of words and recognize similarities and

differences between words and between series of numbers; ability to

write and speak simple sentences as a means for basic communication.

ability to read and understand simple instructions, short

correspondence, notes, letters and memos; ability to write simple

correspondence. ability to read and understand documents such as policy

manuals, safety rules, operating and maintenance instructions, and

procedure manuals; ability to write routine reports and correspondence.

ability to effectively communicate information and respond to questions

in person-to-person and small group situations with customers, clients,

general public and other employees of the organization. ability to read,

analyze, and understand general business/company related articles and

professional journals; ability to speak effectively before groups of

customers or employees. ability to write

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