Applications Administrator I (APPLI012934) - #1408407
Centennial Bank
Date: 1 day ago
City: Conway, AR
Contract type: Full time
This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4459019
**GENERAL DESCRIPTION OF POSITION**
The Applications Administrator I administers the technology and
workflows associated with the software applications. This position acts
as a liaison with designated departments, application vendors, training,
and other support staff to ensure the highest level of service and
availability in a fast-paced, constantly growing financial institution.
The Applications Administrator I is responsible for customization
requests, standardized user security, security groups, application
optimization, understanding and documenting the information and business
needs, and working with the IT department for the installation of
approved upgrades and maintaining and supporting the application
environment.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
1\. Provides specialized technical expertise and user support necessary
for day-to-day administration and maintenance of Retail, Lending,
Enterprise and Deposit Operations applications. This duty is performed
daily, about 25% of the time.
2\. Administer the security model based on functional responsibilities.
This duty is performed monthly, about 5% of the time.
3\. Proactively monitor applications, provide and advise on solutions
that prevent or minimize employee and customer impact. This duty is
performed daily, about 5% of the time.
4\. Work with the Information Security department to implement and
maintain standard security groups based on user job function. This duty
is performed annually, about 5% of the time.
5\. Provide production support including, but not limited to, workflow
management, researching and resolving system related issues, including
troubleshooting in a timely manner. This duty is performed annually,
about 5% of the time.
6\. Works with stakeholders to receive approval and implement changes.
This duty is performed daily, about 5% of the time.
7\. Complete work in a timely and accurate manner while providing
exceptional customer service. This duty is performed daily, about 5% of
the time.
8\. Regularly attend vendors user conference and actively participate in
user groups. This duty is performed as needed, about 5% of the time.
9\. Successfully complete vendor provided training. This duty is
performed daily, about 5% of the time.
10\. Work directly with functional departments to ensure system usage is
efficient and understand business needs. This duty is performed as
needed, about 5% of the time.
11\. Recommend system and process changes based on knowledge of
application capabilities and business needs. This duty is performed as
needed, about 5% of the time.
12\. Document and maintain all processes and procedures for assigned
applications. This duty is performed as needed, about 5% of the time.
13\. Act as backup for the computer operator as needed. This duty is
performed as needed, about 5% of the time.
14\. Provide assistance in the development and execution of test scripts
for major changes and releases. This duty is performed monthly, about 5%
of the time.
15\. Build and maintain relationships with vendor support and other
institutions using the same applications. This duty is performed daily,
about 10% of the time.
16\. The ability to work in a constant state of alertness and in a safe
manner. This duty is performed daily.
17\. Completes required BSA/AML training and other compliance training
as assigned. This duty is performed quarterly.
18\. Perform any other related duties as required or assigned.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform
Each Essential Duty Mentioned Satisfactorily. The Requirements Listed
below are representative of the knowledge, skill, and/or ability
required.
**EDUCATION AND EXPERIENCE**
Knowledge of a specializ d field (however acquired), such as basic
accounting, computer, etc. Equivalent of four years in high school, plus
night, trade extension, or correspondence school specialized training,
equal to two years of college, plus 2 years related experience and/or
training, or equivalent combination of education and experience.
**COMMUNICATION SKILLS**
Ability to read a limited number of words and recognize similarities and
differences between words and between series of numbers; ability to
write and speak simple sentences as a means for basic communication.
ability to read and understand simple instructions, short
correspondence, notes, letters and memos; ability to write simple
correspondence. ability to read and understand documents such as policy
manuals, safety rules, operating and maintenance instructions, and
procedure manuals; ability to write routine reports and correspondence.
ability to effectively communicate information and respond to questions
in person-to-person and small group situations with customers, clients,
general public and other employees of the organization. ability to read,
analyze, and understand general business/company related articles and
professional journals; ability to speak effectively before groups of
customers or employees. ability to write
information, please see: https://www.arjoblink.arkansas.gov/jobs/4459019
**GENERAL DESCRIPTION OF POSITION**
The Applications Administrator I administers the technology and
workflows associated with the software applications. This position acts
as a liaison with designated departments, application vendors, training,
and other support staff to ensure the highest level of service and
availability in a fast-paced, constantly growing financial institution.
The Applications Administrator I is responsible for customization
requests, standardized user security, security groups, application
optimization, understanding and documenting the information and business
needs, and working with the IT department for the installation of
approved upgrades and maintaining and supporting the application
environment.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
1\. Provides specialized technical expertise and user support necessary
for day-to-day administration and maintenance of Retail, Lending,
Enterprise and Deposit Operations applications. This duty is performed
daily, about 25% of the time.
2\. Administer the security model based on functional responsibilities.
This duty is performed monthly, about 5% of the time.
3\. Proactively monitor applications, provide and advise on solutions
that prevent or minimize employee and customer impact. This duty is
performed daily, about 5% of the time.
4\. Work with the Information Security department to implement and
maintain standard security groups based on user job function. This duty
is performed annually, about 5% of the time.
5\. Provide production support including, but not limited to, workflow
management, researching and resolving system related issues, including
troubleshooting in a timely manner. This duty is performed annually,
about 5% of the time.
6\. Works with stakeholders to receive approval and implement changes.
This duty is performed daily, about 5% of the time.
7\. Complete work in a timely and accurate manner while providing
exceptional customer service. This duty is performed daily, about 5% of
the time.
8\. Regularly attend vendors user conference and actively participate in
user groups. This duty is performed as needed, about 5% of the time.
9\. Successfully complete vendor provided training. This duty is
performed daily, about 5% of the time.
10\. Work directly with functional departments to ensure system usage is
efficient and understand business needs. This duty is performed as
needed, about 5% of the time.
11\. Recommend system and process changes based on knowledge of
application capabilities and business needs. This duty is performed as
needed, about 5% of the time.
12\. Document and maintain all processes and procedures for assigned
applications. This duty is performed as needed, about 5% of the time.
13\. Act as backup for the computer operator as needed. This duty is
performed as needed, about 5% of the time.
14\. Provide assistance in the development and execution of test scripts
for major changes and releases. This duty is performed monthly, about 5%
of the time.
15\. Build and maintain relationships with vendor support and other
institutions using the same applications. This duty is performed daily,
about 10% of the time.
16\. The ability to work in a constant state of alertness and in a safe
manner. This duty is performed daily.
17\. Completes required BSA/AML training and other compliance training
as assigned. This duty is performed quarterly.
18\. Perform any other related duties as required or assigned.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform
Each Essential Duty Mentioned Satisfactorily. The Requirements Listed
below are representative of the knowledge, skill, and/or ability
required.
**EDUCATION AND EXPERIENCE**
Knowledge of a specializ d field (however acquired), such as basic
accounting, computer, etc. Equivalent of four years in high school, plus
night, trade extension, or correspondence school specialized training,
equal to two years of college, plus 2 years related experience and/or
training, or equivalent combination of education and experience.
**COMMUNICATION SKILLS**
Ability to read a limited number of words and recognize similarities and
differences between words and between series of numbers; ability to
write and speak simple sentences as a means for basic communication.
ability to read and understand simple instructions, short
correspondence, notes, letters and memos; ability to write simple
correspondence. ability to read and understand documents such as policy
manuals, safety rules, operating and maintenance instructions, and
procedure manuals; ability to write routine reports and correspondence.
ability to effectively communicate information and respond to questions
in person-to-person and small group situations with customers, clients,
general public and other employees of the organization. ability to read,
analyze, and understand general business/company related articles and
professional journals; ability to speak effectively before groups of
customers or employees. ability to write
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