IT Support Manager - #1411158

TapTalent.ai


Date: 2 weeks ago
City: Norfolk, VA
Contract type: Full time
We're Hiring: IT Support Manager!

We are looking for a skilled and experienced IT Support Manager to lead our technical support team in providing exceptional service to our clients. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a passion for technology.

Location: Norfolk, United States

Work Mode: Work From Office

Role: IT Support Manager

REQUIRED INDUSTRY: Gaming, Casino, Hospitality

What You'll Do

Manage the daily operations of the IT support team

Oversee troubleshooting and resolution of technical issues

Develop and implement support processes to improve efficiency

Train and mentor team members on best practices

Monitor system performance and ensure security compliance

Collaborate with other departments to address technical needs

What We’re Looking For

Minimum 5 years of experience in IT support or management

Strong knowledge of networking, hardware, and software systems

Excellent communication and interpersonal skills

Proven ability to lead a team effectively

Ability to work under pressure and manage multiple tasks

Relevant certifications (e.g., CompTIA A+, Network+, etc.) are a plus

Technical Skills

  • Advanced understanding of network fundamentals, including LAN/WAN, TCP/IP, and related technologies.
  • Minimum four (4) years of hands-on experience with Windows 2000, Windows 7, workstation configurations, and network hardware.

Ready to take your career to the next level? Apply now and join our dynamic team!

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