Customer Account Representative - #1411838
Swift7 Consultants
Date: 9 hours ago
City: Bronx, NY
Salary:
$55,000
-
$65,000
per year
Contract type: Full time

Job Description
**Job Description**
We are seeking a professional and detail-oriented **Customer Account Representative** to manage client accounts, ensure satisfaction, and maintain long-term partnerships. This role is ideal for someone with excellent communication skills, strong organizational abilities, and a proactive approach to solving problems.
**Responsibilities**
**Qualifications**
**Benefits**
**Job Description**
We are seeking a professional and detail-oriented **Customer Account Representative** to manage client accounts, ensure satisfaction, and maintain long-term partnerships. This role is ideal for someone with excellent communication skills, strong organizational abilities, and a proactive approach to solving problems.
**Responsibilities**
- Serve as the main point of contact for assigned customer accounts
- Build and maintain strong, long-lasting customer relationships
- Address customer inquiries and provide timely solutions
- Monitor account performance and identify opportunities for growth
- Coordinate with internal departments to meet customer expectations
- Prepare reports on account status and customer feedback
- Ensure customer needs are met with a high level of professionalism
- Handle escalations and resolve client concerns effectively
**Qualifications**
- High school diploma or equivalent (Bachelor’s degree preferred)
- 1+ years of experience in customer service, account management, or a related field
- Strong interpersonal and communication skills (verbal and written)
- Ability to manage multiple tasks and prioritize effectively
- Detail-oriented with strong problem-solving abilities
- Proficient in Microsoft Office and CRM systems
- Reliable, adaptable, and able to work independently and as part of a team
**Benefits**
- Competitive salary range of $55,000 – $65,000 per year
- Opportunities for career growth and professional development
- Supportive and collaborative work environment
- On-the-job training and skill-building opportunities
- Health and wellness programs
- Paid time off and holidays
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