Public Service Officer - #1414628

The Village of Arlington Heights is seeking qualified service-oriented candidates for the position of Public Service Officer. Public Service Officers support the Village of Arlington Heights Police Department with a wide range of administrative and field duties and play a crucial role in ensuring public safety, order, and supporting positive community relations.  

In this position, the Public Service Officer will support public safety initiatives and may be assigned to enforce Village parking ordinances and/or support the Police Information Desk. Public Service Officers provide excellent customer service by assisting residents and visitors, responding to non-emergency inquires, and effectively communicating with police officers to assist in the delivery of services.  

Public Services Officers support the department with duties such as enforcing parking time limits and Village ordinances, collecting money from commuter lot pay boxes, and assisting with controlling pedestrian and vehicle traffic during accidents, emergencies, and events. They also support the day-to-day operations of the Police Information Desk, transport vehicles, and perform detention cell inspections. In addition, the Public Service Officer will support in accurate record keeping and data entry as well as other special projects, as assigned. 

The Public Service Officer will be assigned to one of three shifts that generally covers: 7:00 a.m.–3:00 p.m.; 3:00 p.m.–11:00 p.m.; or, 11:00 p.m.–7:00 a.m. Qualified candidates must have a high school diploma, and one to three years of related experience.  Knowledge or experience with law enforcement procedures and terminology is preferred, but not required. Prior experience in customer service or an administrative role is preferred.  

The salary range for this position is $69,390–$93,675, with an anticipated hiring range of $69,390–$71,306, depending on qualifications and experience. This is a full-time, non-exempt position. The Village offers a competitive and comprehensive benefits package, including health and dental insurance, paid vacation, professional development opportunities, and participation in the Illinois Municipal Retirement Fund (IMRF) pension plan. 

If you are passionate about serving the community through supporting law enforcement operations, this might be the right new opportunity for you! For more information about the Village of Arlington Heights, please visit our website at www.vah.com or visit www.vah.com/careers to apply. This position is open until filled. 

The Village of Arlington Heights is an equal opportunity employer and strives to be a welcoming and inclusive place for all, improving how we recruit, empower, and retain the most diverse and very best talent, ensuring careers in public service will continue to attract the brightest for coming generations. 

Any offer of employment is conditional upon passing a background and pre-employment drug screen.